bet777 Privacy Policy —
How We Handle Your Personal Data

This Privacy Policy applies to bet777, the online sports betting and casino platform operated at bet777-khelo.net. When we refer to "bet777", "we", "us" or "our" throughout this document, we mean the operator of the bet777 platform.

This policy covers all personal data collected from individuals who visit, register on or interact with the bet777 platform — including the main website, any mobile-optimised versions, and all games and betting services available through a bet777 account. It applies regardless of whether you access the platform from a desktop browser, a mobile phone or any other device.

By using bet777, you acknowledge that your personal data will be processed as described in this policy. If you do not agree with any part of this policy, you should not use the platform. For questions at any stage, contact our support team at support@bet777-khelo.net.

bet777 collects personal data through several channels: information you provide directly during registration and KYC verification, information generated automatically through your use of the platform, and in some cases information from third parties such as payment processors.

2.1 Information You Provide to bet777 Directly

• Registration data: Full name, date of birth, gender, email address, phone number and the password you set for your account.
• KYC verification documents: A copy of your government-issued identity document (CNIC), proof of address and, where required, documentation confirming ownership of the payment method you use.
• Financial data: Details of the payment methods you use on bet777 — such as your Easypaisa account number, JazzCash mobile number or the last four digits and expiry date of a linked bank card. bet777 does not store full card numbers; card processing is handled by PCI-DSS compliant payment processors.
• Support communications: Any messages, emails or live chat conversations you have with the bet777 support team, including the content of complaints or queries.

2.2 Information Collected Automatically When You Use bet777

• Device and browser data: Device type, operating system version, browser type and version, screen resolution and language settings.
• Network data: IP address, approximate geographic location derived from IP address, and mobile network operator (for mobile connections).
• Usage data: Pages visited on bet777, games played, bets placed, session start and end times, features accessed and clickstream data.
• Transaction data: Full records of all deposits, withdrawals, bets and game rounds associated with your account, including timestamps, amounts and outcomes.
• Cookie data: Information collected through cookies and similar tracking technologies as described in Section 6.

bet777 processes your personal data only for legitimate, specified purposes. Below is a plain-language explanation of what each purpose actually means for you as a Pakistani player.

• Providing the service: Running your account, processing deposits and withdrawals, settling bets, awarding winnings and enabling access to all games and betting markets on bet777.
• Identity verification (KYC): Confirming that you are who you say you are, that you are old enough to use the platform, and that the payment methods you use belong to you. This is a legal obligation, not an optional extra.
• Fraud prevention and security: Detecting and preventing fraudulent activity, multiple accounts, money laundering, bonus abuse and other forms of platform misuse. This protects honest players as much as it protects bet777.
• Customer support: Responding to queries, resolving complaints, processing account changes and providing assistance when something goes wrong.
• Regulatory compliance: Meeting anti-money laundering (AML) obligations, age verification requirements and any other applicable legal or regulatory requirements that bind bet777 as a platform operator.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players interact with bet777 and identify where the experience can be improved.
• Responsible gaming: Monitoring account behaviour for signs of problem gambling — such as significantly increased deposit frequency or unusual session patterns — so that our responsible gaming team can offer appropriate support.
• Marketing communications: Sending you relevant promotions, bonus offers and platform updates by email or SMS — only where you have consented to receive them. See Section 11 for full details on how to opt out.

bet777 processes your personal data only when it has a valid legal basis to do so. The basis varies depending on the purpose of the processing.

• Contract performance: The majority of data processing — operating your account, processing payments, settling bets — is necessary to fulfil the contractual relationship between you and bet777 that begins when you register.
• Legal obligation: KYC verification, AML screening and transaction monitoring are required by applicable law. bet777 cannot provide services without conducting these checks.
• Legitimate interests: Fraud prevention, platform security and responsible gaming monitoring are conducted on the basis of bet777's legitimate interest in protecting its platform and its players, balanced against your rights and expectations.
• Consent: Marketing communications are sent only where you have given explicit consent. You can withdraw this consent at any time as described in Section 11.

bet777 does not sell your personal data to any third party. We share it only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, banking partners and card payment networks receive the financial data required to process your deposits and withdrawals. They operate their own privacy policies and are contractually bound to protect your data.
• Game providers: Companies such as Pragmatic Play and Evolution Gaming receive your account identifier to enable game functionality. They do not receive your full identity or payment data.
• Identity verification services: Third-party KYC providers may receive a copy of your identity documents to perform automated verification checks. These providers are bound by strict data protection obligations.
• Fraud prevention services: Specialist fraud and risk management companies may receive technical data (device fingerprint, IP address, transaction patterns) to assist in detecting fraudulent activity. No more data than is strictly necessary is shared.
• Regulatory and legal authorities: Where we are required by law to disclose information — for example, in response to a formal request from a financial regulator investigating money laundering — we will comply. We will inform you of such disclosure where we are legally permitted to do so.
• Professional advisers: Legal, accounting and audit firms who provide professional services to bet777 may access your data to the minimum extent necessary to perform their services, under strict confidentiality obligations.

bet777 uses cookies and similar technologies to make the platform work properly, to remember your preferences, and to understand how players use the platform so we can improve it. Here is a plain-language explanation of the cookies we use.

You can manage your cookie preferences through your browser settings. Blocking essential cookies will prevent you from logging into your bet777 account. Blocking analytics cookies has no impact on your ability to use the platform normally.

bet777 takes data security seriously and implements a layered approach to protecting player information. The following measures are in place at all times.

• TLS encryption in transit: All communication between your device and bet777 servers is encrypted using Transport Layer Security (TLS 1.2 or higher). You will see the padlock icon in your browser address bar confirming this.
• AES-256 encryption at rest: Sensitive data stored on bet777 servers — including personal documents uploaded during KYC and financial reference data — is encrypted at rest using AES-256.
• Access controls: Access to player personal data within the bet777 organisation is strictly limited on a need-to-know basis. Staff who handle player data are subject to contractual confidentiality obligations and regular data protection training.
• Regular security assessments: bet777 conducts periodic security reviews and vulnerability assessments to identify and address potential weaknesses before they can be exploited.
• Incident response: In the event of a data security incident affecting your personal data, bet777 will notify you promptly and take immediate steps to contain and remediate the incident.

bet777 keeps your personal data only for as long as it is needed for the purpose for which it was collected, or as required by law. The following retention periods apply.

• Active accounts: While your bet777 account is active, all account data, transaction records and support communications are retained to enable the service to function and to fulfil regulatory obligations.
• After account closure: Following account closure, bet777 retains transaction records, KYC documents and account history for a minimum of five years. This retention is required by anti-money laundering regulations and is not discretionary.
• Marketing data: If you have consented to marketing communications, your contact details are retained for that purpose until you withdraw consent. Withdrawal of consent does not affect the retention of other account data required for legal compliance.
• Support communications: Live chat transcripts and email exchanges with the bet777 support team are retained for three years to assist with dispute resolution and quality monitoring.

When personal data is no longer required and no legal retention obligation applies, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

As a bet777 player, you have the following rights in relation to your personal data. To exercise any of them, contact us at support@bet777-khelo.net with the subject line "Data Rights Request". We will respond within 30 days and will not charge a fee for reasonable requests.

Please note that some rights are subject to limitations. For example, bet777 cannot delete transaction records that we are legally required to retain for AML compliance purposes, even if you request deletion. We will always explain any limitation that applies to your specific request.

bet777 is strictly for adults aged 18 and over. We do not knowingly collect or process personal data from any individual under the age of 18. If we discover that a player under 18 has registered an account, we close the account immediately, void all bets and return any deposits.

If you are a parent or guardian and believe that someone under 18 in your household has accessed or registered on bet777, please contact our support team at support@bet777-khelo.net immediately. We will investigate and take appropriate action promptly.

We use age verification tools during registration and KYC processes to reduce the risk of underage access. No system is infallible, which is why we also rely on responsible adults to help ensure that children in their households cannot access online betting platforms.

bet777 may send you promotional communications about bonuses, new games, special offers and platform news by email or SMS — but only if you have given explicit consent to receive them. Consent is collected during registration and can be updated at any time through your account settings.

To stop receiving marketing communications from bet777, you have two options:

1. Log into your bet777 account, navigate to account settings, and switch off marketing communication preferences.
2. Click the unsubscribe link at the bottom of any marketing email you receive from bet777.

Opting out of marketing communications has no effect on transactional communications — you will still receive emails confirming deposits, withdrawals and account changes, as these are necessary for the service and are not marketing.

bet777 may update this Privacy Policy periodically to reflect changes in our data practices, changes in applicable law, or improvements to our platform. The "Last Updated" date at the top of this page always reflects the current version.

When we make a material change — one that meaningfully affects how we collect or use your personal data — we will notify all registered players by email to the address on their account before the change takes effect. For minor, non-material changes (such as corrections to wording or clarifications that do not change the substance of the policy), we update the document without individual notification but update the version date.

Continued use of the bet777 platform after a privacy policy update is published constitutes your acceptance of the updated policy. If you do not agree with a change, you may close your account by contacting our support team.

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bet777 has handled your personal information, please get in touch through one of the following channels.

• Email: support@bet777-khelo.net — mark your email "Privacy" in the subject line for faster routing to the right team.
• Live Chat: Available from your bet777 account when logged in — for urgent privacy concerns, live chat is the fastest channel.

We aim to acknowledge all privacy enquiries within 48 hours and resolve them within 30 days. For complex requests, we may need more time and will inform you of the expected timeline.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter formally. Please send a written formal complaint to support@bet777-khelo.net with the subject line "Formal Privacy Complaint" and we will provide a final written response within 14 business days.